Privacy Policy

Personal Data

Data controller

BBS LAB is responsible for the collection and processing of Personal Data.
For any complaints concerning the processing of Personal Data, please contact the following address:

contact@pictalio.com.

Personal data collected and processed

The following Personal Data may be processed simply for the purpose of using of the Service:

  • the user's IP address
  • the User's surname and given names
  • the User's email address
  • the User's password
  • the User's behaviour

Lawful Basis for Personal Data processing

By connecting to the Service, Users warrant that they are fully informed and freely consent to the processing of their Personal Data by PICTALIO.


Purpose of processing

Users' Personal Data is collected primarily in order to respond to or improve their experience on the Service.
Users' Personal Data is processed in order to analyse their visits and behaviour and to permit the proper operation of the Service.

Users' Personal Data also allows the establishment of a marketing service with User consent, including a newsletter, notifications, badges, and the organization of contests.

Personal Data may be collected for administrative purposes or for any other purpose required by the legislation in force.

These data will not be included in commercial transactions in any way, and will not be resold.

Third parties

Third parties not bound under these General Terms may participate in the processing ofPersonal Data for the aforementioned purposes, as subcontractors within the meaning of the European Personal Data Protection Regulations. These third parties are in particular: Google Analytics, Hotjar.

These third parties have warranted to PICTALIO that their collection and processing of Personal Data will comply with the European Personal Data Protection Regulations of 24May 2016. PICTALIO is therefore not responsible for any non-compliance with the 2016 Regulations by these third parties.

Any complaint relating to the processing of Personal Data by a third party not bound under the General Terms of Use must be made directly to the third party.

Cookies

Users should be aware that cookies may be installed automatically on their browser software when they use the Service. A cookie is a file that records information concerning the User's browsing activity within the Service. The User may deactivate some of these cookies by modifying the settings of their browser software.

Having been informed of this possibility, Users freely consent to the installation of cookies by continuing to browse the Service.

Retention of Personal Data

In compliance with the General Data Protection Regulation, PICTALIO limits its retention of Personal Data to a period no greater than that required for the purposes for which they are processed. This period may be extended for the period of time necessary for compliance with its legal, ethical and contractual obligations and the defense of its rights.

Rights and remedies

Within the limits and reservations provided by law, Users have certain rights and remedies with regard to the processing of Personal Data concerning them. Within these limits and reservations, Users have the following rights:

  • the right to withdraw consent and file a complaint with PICTALIO by presenting a request by email to the contact address indicated above;
  • the right to obtain confirmation that their data is in fact being processed by PICTALIO and be informed of the methods used to process the data;
  • the right to access their Personal Data;
  • the right to correct any Personal Data that may be inaccurate or incomplete;
  • the right to request the erasure of Personal Data which no longer needs to be retained;
  • the right to limit the processing of any Personal Data that has been used;
  • the right to receive notifications concerning updates to their Personal Data;
  • the right to the portability of Personal Data, provided by automated means;
  • the right to object to the processing of Personal Data for legitimate reasons, or simply to reject its use for commercial prospecting activity.

To exercise these rights, Users must prove their identity and make their request by email to the contact address indicated in this article and in the legal notices.

National Commission for Information Technology and Civil Liberties ("CNIL")

Users may contact the CNIL directly on their website at https://www.cnil.fr/fr/agir or by postal mail at the following address: Commission Nationale de l’Informatique et des Libertés, 3 Place de Fontenoy – TSA 80715, 75334 PARIS CEDEX 07.

Updates to Personal Data policy

PICTALIO may make changes to its Personal Data policy.
If PICTALIO decides to use Personal Data in any way other than as provided under the version of this article in force at the time of data collection, such change will be clearly posted on the Service and any subject Users will be notified.

Cookie
Description
Duration

_ga

Used by Google Analytics to distinguish users.

2 years

_gid

Used by Google Analytics to distinguish users.

24 hours

_gat

Used by Google Analytics to throttle request rate.

1 minute

_ga_<property-id>

Contains Google Analytics campaign related information for the user.

90 days

_hjShownFeedbackMessage

Hotjar cookie that is set when a visitor minimizes or completes Incoming Feedback.

365 days

_hjid

Hotjar cookie that is set when the customer first lands on a page with the Hotjar script.

365 days

_hjIncludedInPageviewSample

This cookie is set to let Hotjar know whether that visitor is included in the data sampling.

30 minutes

_hjAbsoluteSessionInProgress

This cookie is used to detect the first pageview session of a user.

30 minutes

_hjIncludedInSessionSample

This cookie is set to let Hotjar know whether that visitor is included in the data sampling.

30 minutes